JJ hat gerade eine email an Rob Hallet (AEG) geschickt, zusammen mit einer Zeichnung, wie wir uns eine Lösung vorstellen könnten.
Dear Mr. Hallett,
I guess in the past days you have recieved several mails from many Stones fans complaining about the layout of the Hyde Park for the Rolling Stones concert. This one is not supposed to be a complaining one but a helping one.
On Thursday, I have ordered two tickets for the Tier-2 area, expecting to be close to the stage, somewhere at centre house. This is, what Tier-2 ticket holders could expect after reading the "closer to the stage than General Admission" description on the BST-website.
Unfortunately, the layout as it was published on Friday did not represent this statement. The new layout caused big concerns with many fans of the band especially in the well known iorr.org fan forum. Many of them have not only purchased a ticket but also booked flights and made hotel reservations.
Personally, I support your decision of giving Tier-3 (GA) ticket holders the possibility to come all the way up front, but I cannot accept to be pushed aside like it has been done with the Tier 1 & 2 ticket holders.
Many of those have chosen these areas because they wanted to be as close to the band as anyhow possible, not to have access to a comfortable restroom. If this layout would have been published prior to the sale, many Stones fans would have purchased the normal GA tickets. They wanted to have a reserved place in front of the stage without having to be at Hyde Park at noon to run for the front row. Therefore a downgrade is not an option.
For most of them, a simple refund is not an option, either. They want, what they have ordered. In order to satisfy both, the Tier 1/2 and the Tier 3 ticket holders, we have created a layout which would allow access to the front row for Tier 3 but also set up the Tiers 1 & 2 as it could have been expected.
We have come up with a design that devides the main area between the sound/light towers and the stage into a Front of Stage area and a Tier 1/2 area. Please see the attatched image for more details.
This suggestion has been posted at iorr.org and many people, mainly Tier-2 ticket holders, have expressed their appreciation for this design because it would satisfy everybody, no matter what kind of ticket they have purchased. Please see page 22 of the pinned "Seating Chart"-thread for all responses.
If the aim of the layout is supposed to bring the "real fans" up front, our suggestion would be a good way to do this, simply because there will be real fans in all sections.
Looking forward to hearing from you soon.
Marquee